Professional Summary

Results-oriented professional and Computer Information Systems graduate with an excellent educational background. Demonstrates a strong foundation in data analytics with hands-on project experience performing analyses on various business domains. U.S. Navy veteran with five years of technical experience in problem-solving and troubleshooting. Adept in research, effective communication, and project management. Committed to continuous learning and professional development. Eager to use proven abilities and contribute towards an organization's success.

Education:

Relevant Coursework: Business Intelligence, Database Design & Development, Data Mining, Data Warehousing, Big Data Analytics, Cloud Infrastructure, Location Analytics, Statistics For Business Analytics, Python Programming, Management Information Systems, Operations Management, Strategic Management.

Relevant Coursework: Statistics, Business Mathematics, Business Calculus, Information Systems, Economics (Macro & Micro), Accounting (Financial & Managerial), Business Communications.

Experience:

• Prepared weekly reports for executive-level leadership to exhibit recent findings, assessments and incidents that occur within the Los Angeles Field Office area of operations.
• Created automation scripts in Excel to format critical data for efficient analysis which reduced preparation time by 70 percent.
• Collected open source and law enforcement reporting for analysis to identify threats, trends and indicators.
• Analyzed various sets of data to provide leadership and law enforcement officers observations on current trends and threats.

• Developed qualitative and quantitative analyses from over 3,000 user survey responses to uncover customer insights related to usage trends, behaviors, and preferences for wireless speaker devices.
• Delivered a comprehensive analysis report summarizing key consumer preferences and sentiment insights to address brand challenges in the wireless speaker market.
• Leveraged Python and generative AI tools to perform sentiment analysis and visualize consumer feedback across multiple audio device brands.
• Synthesized insights and presented findings through a detailed visual presentation and data dashboard for actionable business strategies.

• Led data analytics projects and work with fellow team members to further improve professional and technical skills.
• Collaborated with organizations to develop analyses from sourcing industry data to deliver strategic insights and recommendations.
• Utilized popular and advanced analytics tools to perform analyses and predictive modeling.
• Conducted and participated in workshops about software tools, programming and frameworks used in data analytics.

• Processed over 300 point-of-sale transactions daily through operation of checkout lanes using digital registers and associated retail equipment.
• Analyzed proper purchases by itemizing and recording prices that were categorized as taxable, non-taxable, discount and alcohol sales.
• Solved customer issues in an effective manner by addressing their questions and directed them to management.
• Communicated product information and store promotions to ensure customers were constantly informed which generated additional daily sales totaling above $1,000.

• Performed technical tasks involving maintenance, inspection, troubleshooting analysis and diagnostics of advanced electronics systems for five EA-18G jet aircraft.
• Executed the correction of 1,184 aircraft discrepancies, encompassing 2,072 total work hours that resulted in a 98 percent completion rate of flight operations.
• Oversaw the inventory management and upkeep tracking of 378 work-center assets worth over $500,000 which led to improving the operational mobility of the department through two deployment cycles spanning four years.
• Assessed the technical skill levels of junior workers and directly contributed to the training of 33 team members which increased the work-center's overall efficiency by 40 percent.

Skills: